About Us
PT Sumber Hidup Sehat, known as VIVA Apotek, is a pharmacy chain established since 2012, originally operating under the name “VIVA Generik.”
Along with rapid business growth, in 2016, VIVA Generik changed its name to VIVA Apotek. Currently, VIVA Apotek is present in various cities across Indonesia, aiming to serve loyal customers by continuously expanding its network of outlets.
Driven by a vision to support public health, VIVA Apotek strives to become the primary choice for pharmacy services, helping communities lead healthier and better-quality lives. VIVA Apotek not only provides medications but also caters to special needs, including mom & baby products.
With strong commitment, VIVA Apotek is dedicated to improving quality of life through good health, supported by a team of professional medical staff as trusted partners.
Vision & Mission
VIVA Apotek is committed to realizing a healthy and prosperous society in Indonesia, ensuring that every citizen can thrive optimally in all aspects of life.
VIVA Apotek is dedicated to improving public health by providing added value and continuously enhancing the quality of services.
Our Value Propositions
Operates an expansive and ever-growing network of 115 outlets
across 31 cities in Indonesia, bringing healthcare access closer to millions and setting a new benchmark for nationwide pharmacy reach.
Full License-Advantaged Pharmacy Chain
equipped with comprehensive certifications for online pharmacy, distribution, and retail operations (PSEF, PBF, IDAK, SIA, SIPA, and SIP), establishing an unparalleled standard of trust, compliance, and operational excellence in the industry.
Honored with 6 Prestigious Awards
for innovation and service excellence, a testament to Viva Apotek’s relentless pursuit of perfection and its commitment to redefining the future of pharmacy services.
Company Journey
- 2012
VIVA Generik Network Officially Starts its Operations
- 2014
Expanded as an integrated healthcare service provider by opening pharmacy branches in Bali
- 2016-2017
Rebranding and introduced a new concept of open store
- 2018-2019
Expanded to Jabodetabek
- 2020
Broke the MURI record for “Cek Gula Darah, Asam Urat dan Kolesterol Terbanyak”
- 2022-2023
Rebranding and Store Expansion to Bandung and Medan
- 2024
Optimizing Online Channel with 24 Hours Live Shopping and Multi Warehouse in 36 Cities
- 2025
Launched WhatsApp Commerce, became one of the first in Indonesia and received two awards, CSR Awards 2025 and Brand Indonesia Excellence Awards 2025
Our Services
Accute Community Patient
Chronic Condition Care
Screening Test
Vaccine
Corporate First Aid Service
Acute Medicine Package
Other Facilities
VIVA Shop Website
We have a website that can be used for online shopping at VIVA Apotek, offering various attractive offers. VIVA Shop can be accessed through the link shop.vivaapotek.co.id.
E-Commerce
VIVA Apotek is available on various e-commerce platforms such as Shopee, Tokopedia, Blibli, Lazada, and Tiktok Shop, making it easier for customers across Indonesia to make online purchases at VIVA Apotek.
Telemedicine
In addition to e-commerce, VIVA Apotek is also available on several telemedicine platforms, including Halodoc, Alodokter, Good Doctor, DokterIN, and GrabMart.