Jakarta, October 2025 – VIVA Apotek introduces its WhatsApp Commerce Express service, where medicine orders placed via the official WhatsApp chat at +62 812-3002-0045 will arrive in less than one hour.
Through this innovation, customers can order medicines instantly without having to wait for manual responses. VIVA Apotek’s automated system processes orders in real time, and products are dispatched from the nearest branch, enabling delivery within 60 minutes.
“We understand that health cannot wait. That is why we are introducing an instant medicine ordering service via WhatsApp with just a 1-hour delivery time. Powered by Customer Relationship Management (CRM) technology, the customer experience becomes more personalized, secure, and relevant,” said Amanda Mardatillah, Chief Marketing Officer of VIVA Apotek.
Amanda Mardatillah added that the key advantages of VIVA Apotek’s WhatsApp Commerce service are speed and convenience.
Customers can enjoy instant medicine delivery within just one hour, with a simple process: chat via the official WhatsApp at +62 812-3002-0045, select the product, click, and it’s done.
All products are sourced from official VIVA Apotek pharmacies, ensuring guaranteed authenticity.
For people who need fast solutions to buy medicines, instant ordering, or are looking for a trusted online pharmacy, VIVA Apotek WhatsApp Commerce available across all VIVA Apotek branches is ready to be the answer and the top choice for customers.
“We aim to set a new standard in digital pharmacy services in Indonesia,” Amanda Mardatillah concluded.
